Customer Cost, Quality And Time Specifications Are Met

1 - Describe how you can ensure customer cost, quality and time specifications are met. Answer: Customer cost, Quality, and time are three components that add value to the product/services at Swaggies. Value of products/services associated with the process, system or service and relies on the organization’s capability to meet the cost, time and quality provisions of the customer. †¢ Quality: Swaggies customers expect to receive high-quality goods or service, therefore Quality of Products at Swaggies always mention characteristics of product, its ability to satisfy the purpose for which it was made. They always receive correct and clear descriptions and assembly instructions with the product. †¢ Cost: Swaggies customers expect to receive the cost of the product/services parallel to its quality therefore, cost of the Swaggies products/services always correspond with its quality. They fulfill the customer expectation of realistic and competitive prices, correct pricing information in comparison with market. †¢ Time: Swaggies customers expect the products/services delivered on time, therefore Customers receive the Swaggies products/services on time with additional services like a reminder that their product has been dispatched for delivery. Also confirmation of delivery once it is delivered. Key to meet the requirements of quality, cost and time at Swaggies is to †¢ Manage the promises †¢ Understand and fulfill the customers’ expectations of products/services †¢ Never doShow MoreRelatedQuestions On The Essential Software Requirement1424 Words   |  6 PagesChapter 1 - The Essential Software Requirement The IEEE definitions of requirement: A condition or capability that must be met or possessed by a system or system component to satisfy a contract, standard, specification, or other formally imposed document. 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